FAQ

About Mask Display Masks

What is the sizing?

[For Adults]
Generally, our adult masks will fit most adults. Measurement: 8”W x 5”H

[For Kids]
Our kids masks will fit most children approximately 6 to 13. Measurement: 6”W x 4”H

Is it medical grade?

Our face masks serve as a barrier and is not intended to act as a medical device or other medical product and should not be used as a replacement for conventional and approved personal protective equipment, including surgical masks or respirators. Mask Display store makes no warranties or claims, either expressed or implied, that our masks prevent infection or the transmission of viruses or diseases.

What are the materials for the masks?

Masks are made of polyester as outer shell & inner lining. The layers are breathable and very soft. You can wash with soap and water and re-use these masks over and over.

Materials may vary, please refer to the product page for specific item descriptions.

Can I get a mask without customization?

Yes, you can get a plain mask if you don't add any logo or text to your customization. However, you still need to choose a color before your order can be placed.

Orders & Shipping

What is the turnaround time?

We ship within 7 days for most orders. We make every effort to ship as soon as possible.

Can I change or cancel my order?

If you should need to cancel your order, please contact us at: info@maskdisplay.com. However, there is no guarantee we will be able to cancel an order once it has already gone into production.

Can I return my items?

Due to the custom nature of the product and sanitary reasons, all sales are final and cannot be returned. If there is a problem on our part, please reach out to us and we will gladly send a corrected replacement or issue a refund. Please make sure to contact us within 7 days of delivery to receive a return authorization. Make sure you return the items back to us within 14 days of delivery. Shipping is non-refundable. For more details, refer to our Return & Refund page.

Other Resources

How to wear masks

Here are some helpful information on how to wear cloth masks from CDC(Centers for Disease Control and Prevention). Click HERE

How to wash masks

According to CDC(Centers for Disease Control and Prevention), masks are an additional step to help slow the spread of COVID-19 when combined with every day preventive actions and social distancing in public settings. Masks should be washed after each use. It is important to always remove masks correctly and wash your hands after handling or touching a used mask. Click HERE to see more details.
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